FranklyReddit Audience Insight Engine

    Terms of Service

    Last updated: March 2026

    1. Acceptance of Terms

    By accessing or using Frankly, you agree to be bound by these Terms of Service. If you do not agree, do not use the service.

    2. Description of Service

    Frankly is an audience intelligence platform that analyses publicly available Reddit conversations to generate marketing insights, sentiment analysis, and strategic recommendations. Frankly may be used with or without a registered account. Unregistered / free access is provided automatically via an anonymous session and is subject to usage limits and feature restrictions.

    3. Account Responsibilities

    If you create a registered account, you are responsible for maintaining the confidentiality of your account credentials. You must provide accurate information when creating an account. You must not share your account with others. Free / unregistered sessions are provided for convenience and do not carry the same data portability or recovery guarantees as registered accounts.

    4. Acceptable Use

    You agree not to:

    • Use the service for any unlawful purpose
    • Attempt to reverse-engineer or extract the underlying AI models
    • Use insights to harass, target, or dox individual Reddit users
    • Resell or redistribute raw analysis data without permission
    • Exceed reasonable usage limits or attempt to overload the service (including creating multiple anonymous sessions to circumvent limits)

    5. Intellectual Property

    Analysis results generated for you are yours to use commercially. The Frankly platform, branding, and underlying technology remain our intellectual property.

    6. Disclaimer

    Insights are generated from public Reddit data using AI and should be treated as directional intelligence, not definitive market research. We make no guarantees about the accuracy, completeness, or timeliness of any analysis.

    7. Limitation of Liability

    Frankly shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you have paid us in the 12 months preceding the claim.

    8. Termination

    We may suspend or terminate your registered account or anonymous / free session if you violate these terms or exceed usage limits. You may close your registered account at any time by contacting us.

    9. Changes to Terms

    We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

    10. Contact

    For questions about these terms, email legal@franklyreport.com.